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FREQUENTLY ASKED QUESTIONS
Our website offers a wide range of gifts for all occasions, including birthdays, anniversaries, weddings and many more.
You can place an order by selecting the item you want to purchase and adding it to your shopping cart. You will then need to provide the compulsory information such as the receiver’s name and location and sender’s valid billing details and make payment through our secure payment gateway.
The delivery time varies depending on your location and the delivery method. We usually process and dispatch orders within 24-48 hours, and standard delivery usually takes 2-7 business days.
Yes, you can track your order through our website using the tracking number provided in your order confirmation email.
If you wish to cancel or change your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes or cancellations once an order has been processed.
If your gift arrives damaged or defective, please contact our customer service team immediately. We will do our best to replace the item or offer a refund or credit.
We accept all major credit cards, Stripe, and other payment methods depending on your location. Please see our payment options page for more information.