What types of gifts can I find on Thilinaya?

Our website offers a wide range of gifts for all occasions, including birthdays, anniversaries, weddings and many more.

How do I place an order?

You can place an order by selecting the item you want to purchase and adding it to your shopping cart. You will then need to provide the compulsory information such as the receiver’s name and location and sender’s valid billing details and make payment through our secure payment gateway.

How long does it take for my order to be delivered?

The delivery time varies depending on your location and the delivery method. We usually process and dispatch orders within 24-48 hours, and standard delivery usually takes 2-7 business days.

Can I track my order?

Yes, you can track your order through our website using the tracking number provided in your order confirmation email.

What if I want to cancel or change my order?

If you wish to cancel or change your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes or cancellations once an order has been processed.

What if my gift arrives damaged or defective?

If your gift arrives damaged or defective, please contact our customer service team immediately. We will do our best to replace the item or offer a refund or credit.

What payment methods does Thilinaya accept?

We accept all major credit cards, Stripe, and other payment methods depending on your location. Please see our payment options page for more information.

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